Refund Policy

If your Nordin sleeve bag does not fit under the seat on your flight, you can return it within 30 days of delivery for a full refund, including the cost of return shipping.

Tell us the airline and send a photo of the bag at the seat so we can learn from it. The bag must be in good condition.

You can return an unused bag in its original condition within 30 days of delivery for a refund of the purchase price. For returns that are not covered by the under-seat size policy, return shipping is paid by the buyer.

If your bag arrives damaged or has a fault, contact us and we will replace it or refund you in full, including shipping both ways.

Reply to any email from us and a person will answer.

Tell us your order number and the reason for the return, and we will send instructions.

Once we receive and check the bag, we refund the original payment method. Banks usually take 5 to 10 business days to show the refund.

Bags that show clear signs of use, such as stains, damage caused after delivery, or missing parts.